Hamburg is not only a key port for shipping within Europe – the “Gateway to the World” is also a significant transhipment hub for inland waterway shipping. From specific requirements, such as a vehicle loading ramp or waste disposal, to tugging or berthing regulations, we are your contact.
Before announcing your arrival for the first time or selecting a tariff, you need to enter your basic information just once after signing in (vessel data, invoice or service recipient). To ensure this step is as fast and easy as possible, please have the following information ready:
Dimensions (length, breadth, max. draught)
Main engine(s) output in kW or max. load capacity according to calibration certificate, or for passenger vessels the max. number of permitted people
Ship certificate as PDF or similar (can be uploaded with the system of your vessel)
Invoice/service recipient data:
Name (in full)
Email address (for electronic invoicing / self-clearance)
You will be guided through the application in just a few steps. All arrivals/departures and combination fees can be stored, reviewed and printed at any time. Through the use of the function Favourites, you can generate a sign-in or sign-out in just two steps. Use these functions for vessels regularly shipping to and from Hamburg (same vessel, same route, same load).
To generate a new sign-in or sign-out, please select Inland waterway sign-in in the main navigation menu. You can then select a tariff within the scope of the inland waterway sign-in or separately under Combination fees. Once you have entered all the necessary data and clicked on the button Submit/Complete, your data will be transmitted to HPA.
You can access all your arrivals/departures and selected combination fees of your account at any time and print them with the Overview function. If you have stored arrival/departure information before submission, you can access this again at any time and continue editing it. If you are looking for a specific procedure, you can find this with the help of the Filter function in the overview.
Do you have any questions about the application of the portal? Or have the data of your vessel or the postal address of the invoice and/or service recipient changed? Simply contact us via email at firstname.lastname@example.org. You can also reach the fee department for inland waterway and port transhipment (EBHS) via telephone on +49 40 428472582 during office hours from Monday to Friday.
The following berths are available to inland waterway vessels, without load handling, for waiting:
There are various locations in the Port of Hamburg where inland waterway vessels have the opportunity to benefit from shore power via a credit system.
The so-called electricity key (for 10, 25 or 50 euros) can be purchased from:
Neuer Wandrahm 4, 20457 Hamburg
Tel.: +49 40 42847-2572
Fa. Seco Dienste + Handel GmbH at the Entenwerder Customs Port
Entenwerder 3, 20539 Hamburg
Tel.: +49 40 7800800
The arrivals and departures of inland waterway vessels are to be reported in writing to the responsible authority within 24 hours, with information regarding the type, name and captain of the vessel, call sign / calibration number and flag, size and draught, load, ship broker, arrival day and berth.
Inland waterway vessels and port vessels have to be manned during their stay in the ports or under guard to the extent of care required by the regulations, taking into account the current traffic, weather, tidal and ice conditions.
In the event that an inland waterway tank vessel (according to Section 30, Paragraph 1 of the Waterway Regulations), coming from the direction of the upper Elbe requires a port pilot, the onboarding of the pilot for the section Süderelbe takes place at Finkenriek Lock 4, for the onboarding of the pilot for the section Norderelbe it is at the car loading area Entenwerder. When ordering a pilot, you need to provide information regarding at which of the two positions the pilot should take over.
If required, drinking water can be ordered from Fa. Fr. Jacobsen & Cons at the water boat on frequency channel 74 or via telephone on +49 40 373561.
The opportunity to load a car is possible for inland waterway vessels. The vehicle loading ramp is located at the Entenwerder berth at the Entenwerder Customs Port (Entenwerder 7, 20539 Hamburg). The conditions of use are to be complied with.
The locks erected for inland waterway vessels are connected to the city rubbish system.
For both cargo ships and passenger/cruise ships who use the Port of Hamburg, the Bille and its canals below the Bille pumping station, the Oortkaten Port and Zollenspieker for longer than five calendar days after arrival day are to pay a fee for the extended use of the berth.
The tariffs can be found in the Terms and Conditions of the Hamburg Port Authority, Public Institution, for private legal agreements on the general use of the Port of Hamburg.
Should you have any questions about the tariff or the ELBA Portal, please contact the charging body for port and inland waterway vessels:
Tel.: +49 40 42847-2582