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Shipping companies and agents

This is where as a shipping company or agent with a commercial interest, you can find the information you need as well as contact details in respect of general non-nautical affairs and in respect of general nautical matters with regard to HPA as a provider of public infrastructure in the port of Hamburg.

If you have questions with regard to transport, handling, warehousing etc., please contact forwarding agencies, terminal operators or respective service providers. The website PORTLog delivers an overview and gives guidance to particular service providers.

Questions concerning port fees and General Terms and Conditions (private law)

seagoing vessels

If you have any questions about port dues, settlement of port dues or the web portal “MUST-HAVE”, please contact the responsible port dues officer. Your contacts are:

Mr Fuest
Phone: +49 (0) 40 42847-3032

Mr Schlenck
Phone: +49 (0) 40 42847-3065

If you have overriding questions about seagoing vessels, please contact:

Ms Liebert
Phone: +49 (0)  40 42847-3031

inland vessels

If you have questions about notices of arrival and departure as well as about port dues (e.g. demurrage charges, public-berth fees, please contact the fees office in charge of inland and port shipping:

Mr Werner
Phone: +49 (0) 40 42847-2582 

Overriding or commercial questions concerning shipping companies / agents

If you have general or commercial questions on a B2B level of overriding importance, please contact:
Mr von der Mosel (head of department)
Phone: +49 (0)  40 42847-3029

Ms Hain
Phone: +49 (0) 40 428 47-3181

Nautical questions and matters concerning fees (public law)

General nautical questions as well as legal questions concerning public fees are answered by the harbour master's office.
Harbour Masters Office



Port dues office (seagoing vessels)

Tel: 040 42847-3032, -3065

port dues office (inland vessels)

Phone: + 49 (0) 40 42847-2582


general terms and conditions

view or dowload the general terms and conditions

Port use declaration

Further information about port use declarations


You can reach the website MUST-HAVE for seagoing vessels here:

Public berths for inland vessels

Here you find a list concerning public berths for inland vessels

Here you find a map showing public berths for inland vessels